Suite · vs Lightspeed · Shopify POS · Klaviyo · Square
The operating system for modern retail.
POS, e-commerce, stock, loyalty and marketing, one login, one database, every store live.
Multi-store EPOS, self-serve kiosk, click & collect, headless storefront, subscriptions, loyalty, abandoned-cart AI and last-mile dispatch, one operating system for in-store, online and recurring revenue with demand forecasting and shrink detection on every SKU.
Stock accuracy
98%+
vs Industry avg 65%
Click & Collect
Live in LWC
vs Add-on
Demand forecast
AI per-SKU
vs Spreadsheet
Why operators switch
Composable. AI-native. White-labelled to the core.
Sell everywhere
Headless storefront, in-store EPOS, kiosk and click & collect share one catalogue.
Never oversell
Real-time multi-store inventory, transfers and demand forecasting.
Grow every basket
Promotions, loyalty, subscriptions and abandoned-cart AI built in.
Speed: configured in weeks
Signed order to tenant configured in four weeks, branded, trained and revenue-ready.
Intelligence on day one
Brain, Action Centre and forecasts shipped by default, not a Phase 2.
Efficiency, baked in
One stack, one data model, retire 4–8 vendors and the integration tax with them.
Savings of ~40% TCO
Operators typically cut SaaS + ops cost by ~40% in year one vs the named incumbent.
Head-to-head
SYSFLEX Retail vs Lightspeed, Square, Shopify POS
Independent SaaS averages from public pricing pages and analyst reports. SYSFLEX figures are real list prices.
| Capability | SYSFLEX | Lightspeed Retail | Square for Retail | Shopify POS Pro |
|---|---|---|---|---|
| EPOS + kiosk + click & collect | Yes | EPOS only | EPOS only | Yes |
| Multi-store inventory | Yes | Yes | Limited | Yes |
| Demand forecast (LWC) | Yes | No | No | Beta |
| Shrink detection (Guardian) | Yes | No | No | No |
| Driver app + routing | Studio build | No | No | No |
Suite modules
What ships with Retail OS
Ready modules deploy from our portfolio in days. Studio build modules are delivered fixed-price by our Customisation pod.
Ready to deploy (15)
retail
Retail EPOS
Multi-store till with offline and returns.
retail
In-store Kiosk
Self-serve discovery and ordering.
retail
Multi-store Inventory
Real-time stock across every site.
retail
Stock Transfers & Stocktake
Inter-site moves and cycle counts.
retail
Click & Collect
Reserve online, collect in-store.
retail
Stores Locator
Branded directory with SEO pages.
retail
Promotions & Bundles
Multi-buy, BOGOF, mix-and-match.
retail
AI Shrink Detection
Anomaly detection on tills and stock.
retail
Demand Forecasting
ML-driven replenishment by SKU.
ecommerce
Headless Storefront
Fast, SEO-first store with CMS.
ecommerce
Subscriptions
Recurring orders, pause, swap, dunning.
ecommerce
Wishlists & Gift Registry
Wishlist builder, directory and registry checkout.
ecommerce
Shopify Import / Sync
One-click migration and ongoing sync.
ecommerce
Wholesale Tier Pricing
B2B accounts, NET terms and price lists.
ecommerce
Blog & CMS
Editorial workflow with SEO toolkit.
Customisation Studio (5)
ecommerce
Abandoned-cart AI
Personalised recovery flows, win-back AI.
ecommerce
Loyalty & Affiliate
Points, tiers, referrals and creators.
ecommerce
Reviews & UGC
Verified reviews with photo and video.
ecommerce
Email & SMS Marketing
Flows, segments and AI subject lines.
ecommerce
Marketplace / Multi-vendor
Vendor onboarding, order splits and automated payouts.
Bottom-line impact
What Retail OS is worth to you.
Conservative defaults from real customer data. Drag the sliders for your operation.
Hours saved / year
3,840
Cost saved / year
£53,760
Revenue uplift / year
£67,200
Total value / year
£120,960
How we ship
Configured in ~24 weeks. White-labelled. Trained.
- 1
Day 1 – Week 2
Discovery & tailored version
90-minute discovery call on the off-the-shelf system, customisation areas mapped, tailored version presented within two weeks.
- 2
Week 2
Configure & brand
Tenant, RBAC, white-label theming, comms templates and core integrations.
- 3
Week 3
Migrate & train
Data migration via the Unified Data Engine, SSO, role-based training and a full dry-run.
- 4
Day 28
Go live & iterate
Phased cutover, hypercare, weekly numbers pack and quarterly business reviews.
Always included
SYSFLEX Core + Brain baseline
- Identity & RBAC , Multi-tenant auth, roles, SSO, audit trail.
- White-label Theming , Logos, colours, custom domain, branded comms.
- Notifications , Email, SMS, push and in-app messaging.
- Documents & E-Sign , Templated docs, contracts and legal e-signature.
- Audit Log & Data Retention , Immutable activity history with retention rules.
- Public API & Webhooks , Versioned REST API and outbound webhooks.
- Universal Booking Engine , Slots, resources, availability, calendar sync.
- Integrations Hub , Connector marketplace with OAuth and secret management.
- Custom Domains & SSL , Per-tenant domains with auto-provisioned certificates.
- Tenant Provisioning , Self-serve signup, plan selection and workspace bootstrap.
- Observability & SRE , Logs, traces, error capture and SLO dashboards.
- Custom CRM , Companies, contacts, sites, deals, pipelines.
- SYSFLEX Brain (AI Ops) , Anomaly detection, forecasts and next-best-action across every module.
- Action Centre , AI-prioritised single inbox of work across the business.
- Automations Engine , Visual workflow builder with triggers across modules.
- Live Dashboards , Drag/drop KPIs, embeddable, exportable.
- Weekly Numbers Pack , Auto-generated executive briefing every Monday.
Who it's for
Multi-store retailers, DTC brands, vape/CBD, food & beverage, franchise groups, marketplaces.
Integrations
FAQ
Common questions about Retail OS
Can we migrate from Shopify?
Yes, one-click importer for products, customers and orders.
Does POS work offline?
Yes, transactions queue and sync.
Do promotions stack?
Configurable, priority + exclusion rules per campaign.
Do you support B2B?
Wholesale tier pricing, NET terms and per-account catalogues are built in.
Next step
Ship Retail OS in your colours, on your domain, in 24–36 weeks.
Send us your rollout brief. We'll come back within one working day to size the stack, walk the demo and quote the launch.