Suite · vs Lightspeed · Square · Shopify POS + Klaviyo
Retail OS that replaces your stack.
EPOS, self-serve kiosk, multi-store inventory, click & collect, headless storefront, subscriptions, loyalty, abandoned-cart AI and last-mile dispatch — one operating system for in-store and online, with demand forecasting and shrink detection on every SKU.
EPOS, kiosk, multi-store inventory, online storefront and subscriptions — one retail operating system across every channel.
Stock accuracy
98%+
vs Industry avg 65%
Click & Collect
Live in LWC
vs Add-on
Demand forecast
AI per-SKU
vs Spreadsheet
Why operators switch
Composable. AI-native. White-labelled to the core.
Speed: live in 28 days
Signed order to live tenant in four weeks — branded, trained and revenue-ready.
Intelligence on day one
Brain, Action Centre and forecasts shipped by default — not a Phase 2.
Efficiency, baked in
One stack, one data model — retire 4–8 vendors and the integration tax with them.
Savings of ~40% TCO
Operators typically cut SaaS + ops cost by ~40% in year one vs the named incumbent.
Head-to-head
SYSFLEX Retail vs Lightspeed, Square, Shopify POS
Independent SaaS averages from public pricing pages and analyst reports. SYSFLEX figures are real list prices.
| Capability | SYSFLEX | Lightspeed Retail | Square for Retail | Shopify POS Pro |
|---|---|---|---|---|
| EPOS + kiosk + click & collect | Yes | EPOS only | EPOS only | Yes |
| Multi-store inventory | Yes | Yes | Limited | Yes |
| Demand forecast (LWC) | Yes | No | No | Beta |
| Shrink detection (Guardian) | Yes | No | No | No |
| Driver app + routing | Studio build | No | No | No |
| Indicative TCO at 5 stores | from £4,995/mo | £8.4k/mo | £4.8k/mo | £6k/mo |
Suite modules
What ships with Retail OS
Ready modules deploy from our portfolio in days. Studio build modules are delivered fixed-price by our Customisation pod.
Ready to deploy (16)
retail
Retail EPOS
Multi-store till with offline and returns.
retail
In-store Kiosk
Self-serve discovery and ordering.
retail
Multi-store Inventory
Real-time stock across every site.
retail
Stock Transfers & Stocktake
Inter-site moves and cycle counts.
retail
Click & Collect
Reserve online, collect in-store.
retail
Stores Locator
Branded directory with SEO pages.
retail
Promotions & Bundles
Multi-buy, BOGOF, mix-and-match.
retail
AI Shrink Detection
Anomaly detection on tills and stock.
retail
Demand Forecasting
ML-driven replenishment by SKU.
crm
Custom CRM
Companies, contacts, sites, deals, pipelines.
logistics
Driver App & POD
Manifest, scan, signature, photo POD.
ecommerce
Headless Storefront
Fast, SEO-first store with CMS.
ecommerce
Subscriptions
Recurring orders, pause, swap, dunning.
ecommerce
Wishlists & Gift Registry
Wishlist builder, directory and registry checkout.
ecommerce
Wholesale Tier Pricing
B2B accounts, NET terms and price lists.
ecommerce
Blog & CMS
Editorial workflow with SEO toolkit.
Customisation Studio (5)
ecommerce
Loyalty & Affiliate
Points, tiers, referrals and creators.
ecommerce
Email & SMS Marketing
Flows, segments and AI subject lines.
logistics
Route Optimisation
Multi-stop AI route planning.
ecommerce
Abandoned-cart AI
Personalised recovery flows, win-back AI.
ecommerce
Reviews & UGC
Verified reviews with photo and video.
Bottom-line impact
What Retail OS is worth to you.
Conservative defaults from real customer data. Drag the sliders for your operation.
Hours saved / year
3,840
Cost saved / year
£53,760
Revenue uplift / year
£67,200
Total value / year
£120,960
How we ship
Live in ~37 days. White-labelled. Trained.
- 1
Week 1
Strategy & scope
Lock modules, brand, data sources and success metrics in a single workshop.
- 2
Week 2
Configure & brand
Tenant, RBAC, white-label theming, comms templates and core integrations.
- 3
Week 3
Migrate & train
Data migration via the Unified Data Engine, SSO, role-based training and a full dry-run.
- 4
Day 28
Go live & iterate
Phased cutover, hypercare, weekly numbers pack and quarterly business reviews.
Always included
SYSFLEX Core + Brain baseline
- Identity & RBAC — Multi-tenant auth, roles, SSO, audit trail.
- White-label Theming — Logos, colours, custom domain, branded comms.
- Notifications — Email, SMS, push and in-app messaging.
- Documents & E-Sign — Templated docs, contracts and legal e-signature.
- Audit Log & Data Retention — Immutable activity history with retention rules.
- Public API & Webhooks — Versioned REST API and outbound webhooks.
- Universal Booking Engine — Slots, resources, availability, calendar sync.
- Integrations Hub — Connector marketplace with OAuth and secret management.
- Custom Domains & SSL — Per-tenant domains with auto-provisioned certificates.
- Tenant Provisioning — Self-serve signup, plan selection and workspace bootstrap.
- Observability & SRE — Logs, traces, error capture and SLO dashboards.
- Custom CRM — Companies, contacts, sites, deals, pipelines.
- SYSFLEX Brain (AI Ops) — Anomaly detection, forecasts and next-best-action across every module.
- Action Centre — AI-prioritised single inbox of work across the business.
- Automations Engine — Visual workflow builder with triggers across modules.
- Live Dashboards — Drag/drop KPIs, embeddable, exportable.
- Weekly Numbers Pack — Auto-generated executive briefing every Monday.
Next step
Ship Retail OS in your colours, on your domain — in 28 days.
Book a 30-minute strategy call. We'll size the stack, walk the demo and quote the launch.