Suite · vs Toast · Lightspeed · SevenRooms · OpenTable
Fill tables, fire tickets, close the till.
From the reservation to the receipt, one system for every hospitality venue.
Table booking, online ordering, EPOS, kitchen display, recipes, loyalty, rotas and marketing run on one brain, AI menu engineering and targeted campaigns lift spend per head and fill the quiet covers.
Front + back of house
One stack
vs Toast + SevenRooms + Mailchimp
AI Brain on margin
Native
vs Not offered
Loyalty + pub games
Included
vs Bolt-on
Why operators switch
Composable. AI-native. White-labelled to the core.
Book more covers
Floor plans, deposits and no-show fees.
Run the pass
KDS routing with prep timers and allergen flags.
Pay the team fairly
Rota, tronc, tips and cash-up.
Speed: configured in weeks
Signed order to tenant configured in four weeks, branded, trained and revenue-ready.
Intelligence on day one
Brain, Action Centre and forecasts shipped by default, not a Phase 2.
Efficiency, baked in
One stack, one data model, retire 4–8 vendors and the integration tax with them.
Savings of ~40% TCO
Operators typically cut SaaS + ops cost by ~40% in year one vs the named incumbent.
Head-to-head
SYSFLEX Hospitality vs Toast, Lightspeed, SevenRooms, Mews
Independent SaaS averages from public pricing pages and analyst reports. SYSFLEX figures are real list prices.
| Capability | SYSFLEX | Toast | Lightspeed | SevenRooms |
|---|---|---|---|---|
| EPOS, ordering, bookings | All native | EPOS+KDS | EPOS | Bookings only |
| Kitchen display | Studio build | Yes | Add-on | No |
| Loyalty + pub games | Yes | Add-on | No | No |
| Brain on menu / GP | Yes | No | No | No |
| White-label app for guests | Yes | No | No | Limited |
| Time to launch | ~24 weeks | 8–12 weeks | 6–8 weeks | 6–8 weeks |
Suite modules
What ships with Hospitality OS
Ready modules deploy from our portfolio in days. Studio build modules are delivered fixed-price by our Customisation pod.
Ready to deploy (7)
hospitality
Table Booking
Floor plans, slots, deposits, no-show fees.
hospitality
Online Ordering
Delivery and collection with kitchen routing.
hospitality
EPOS
Touch tills, splits, modifiers, offline.
hospitality
Menu & Recipe Management
Allergens, costings, GP per dish.
hospitality
Loyalty & Pub Games
Points, tiers, prediction games and rewards.
hospitality
Event Ticketing
Sell tickets to events with check-in.
hospitality
Till Reconciliation
Cashing-up and variance reporting.
Customisation Studio (2)
hospitality
Kitchen Display
Order routing screens with prep timers.
hospitality
Staff Rota & Tips
Shifts, swaps, tronc and tips.
Bottom-line impact
What Hospitality OS is worth to you.
Conservative defaults from real customer data. Drag the sliders for your operation.
Hours saved / year
7,680
Cost saved / year
£122,880
Revenue uplift / year
£105,600
Total value / year
£228,480
How we ship
Configured in ~24 weeks. White-labelled. Trained.
- 1
Day 1 – Week 2
Discovery & tailored version
90-minute discovery call on the off-the-shelf system, customisation areas mapped, tailored version presented within two weeks.
- 2
Week 2
Configure & brand
Tenant, RBAC, white-label theming, comms templates and core integrations.
- 3
Week 3
Migrate & train
Data migration via the Unified Data Engine, SSO, role-based training and a full dry-run.
- 4
Day 28
Go live & iterate
Phased cutover, hypercare, weekly numbers pack and quarterly business reviews.
Always included
SYSFLEX Core + Brain baseline
- Identity & RBAC , Multi-tenant auth, roles, SSO, audit trail.
- White-label Theming , Logos, colours, custom domain, branded comms.
- Notifications , Email, SMS, push and in-app messaging.
- Documents & E-Sign , Templated docs, contracts and legal e-signature.
- Audit Log & Data Retention , Immutable activity history with retention rules.
- Public API & Webhooks , Versioned REST API and outbound webhooks.
- Universal Booking Engine , Slots, resources, availability, calendar sync.
- Integrations Hub , Connector marketplace with OAuth and secret management.
- Custom Domains & SSL , Per-tenant domains with auto-provisioned certificates.
- Tenant Provisioning , Self-serve signup, plan selection and workspace bootstrap.
- Observability & SRE , Logs, traces, error capture and SLO dashboards.
- Custom CRM , Companies, contacts, sites, deals, pipelines.
- SYSFLEX Brain (AI Ops) , Anomaly detection, forecasts and next-best-action across every module.
- Action Centre , AI-prioritised single inbox of work across the business.
- Automations Engine , Visual workflow builder with triggers across modules.
- Live Dashboards , Drag/drop KPIs, embeddable, exportable.
- Weekly Numbers Pack , Auto-generated executive briefing every Monday.
Who it's for
Restaurants, gastropubs, cafés, event venues, dark kitchens, multi-site operators.
Integrations
FAQ
Common questions about Hospitality OS
Split bills?
Yes, item, seat and percentage splits.
Allergen tracking?
Ingredient-level allergens flow to KDS and menus.
Tronc?
Weekly tronc pools with configurable rules and payslip export.
Multi-site menus?
One master menu with per-site overrides.
Next step
Ship Hospitality OS in your colours, on your domain, in 24–36 weeks.
Send us your rollout brief. We'll come back within one working day to size the stack, walk the demo and quote the launch.